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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Product reliability, maintainability, and supportability handbook"
~subject:"B-to-B-Marketing"
~subject:"Health care"
~subject:"Product quality"
~subject:"Relationship marketing"
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Quality management
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Qualitätsmanagement
35
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15
Theorie
13
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13
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12
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10
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10
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10
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Pecht, Michael
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Industrial marketing management : the international journal for industrial and high-tech firms
Product reliability, maintainability, and supportability handbook
International journal of production research
80
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
80
The TQM journal : the international review of organizational improvement
73
International journal of production economics
64
International journal of quality & reliability management
52
International journal of productivity and quality management : IJPQM
51
Total quality management & business excellence
43
Quality management journal : QMJ
41
European journal of operational research : EJOR
33
Health care management review : HCM review
31
Journal of health organization and management
28
International journal of quality and service sciences
21
International journal of six sigma and competitive advantage : IJSSCA
19
Production and operations management : an international journal of the Production and Operations Management Society
15
International journal of hospitality management
12
Journal of business research : JBR
11
Benchmarking : an international journal
10
Business process management journal
10
European research studies
10
International journal of business excellence
10
Journal of retailing and consumer services
10
Amfiteatru economic : an economic and business research periodical
9
Europäische Hochschulschriften / 5
9
International journal of contemporary hospitality management
9
International journal of quality and innovation
9
International journal of services and operations management
9
Journal of the Operational Research Society
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Transportation research / E : an international journal
9
Benchmarking : an international journal ; BIJ
8
Cogent business & management
8
IEEE transactions on engineering management : EM
8
Journal of open innovation : technology, market, and complexity
8
Manufacturing & service operations management : M & SOM
8
The international journal of productivity and performance management : IJPPM
8
The service industries journal
8
NBER working paper series
7
Technological forecasting & social change : an international journal
7
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ECONIS (ZBW)
27
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1
Customer identification : the missing link between relationship quality and supplier performance
Mohan, Mayoor
;
Nyadzayo, Munyaradzi W.
;
Casidy, Riza
- In:
Industrial marketing management : the international …
97
(
2021
),
pp. 220-232
Persistent link: https://www.econbiz.de/10013206320
Saved in:
2
Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn, …
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 225-241
Persistent link: https://www.econbiz.de/10012285178
Saved in:
3
Positioning through B2B carrier signals : understanding how service quality is communicated via websites
Williams, Zachary
;
Lueg, Jason E.
;
Hancock, Tyler
; …
- In:
Industrial marketing management : the international …
81
(
2019
),
pp. 54-64
Persistent link: https://www.econbiz.de/10012107680
Saved in:
4
Customer engagement through omnichannel retailing : the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
Saved in:
5
Flexibility and quality in logistics and relationships
Yu, Kangkang
;
Cadeaux, Jack
;
Song, Hua
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 211-225
Persistent link: https://www.econbiz.de/10011707139
Saved in:
6
Managing service quality in high customer contact B2B services across domestic and international markets
Pomirleanu, Nadia
;
Mariadoss, Babu John
;
Chennamaneni, …
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 131-143
Persistent link: https://www.econbiz.de/10011503639
Saved in:
7
Power shifts and relationship quality improvement of producer-retailer green channel dyads under government intervention
Sheu, Jiuh Biing
- In:
Industrial marketing management : the international …
50
(
2015
),
pp. 97-116
Persistent link: https://www.econbiz.de/10011411710
Saved in:
8
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
9
Configuring quality management and marketing implementation and the performance implications for industrial marketers
Lai, Kee-hung
;
Yeung, A. C. I.
;
Cheng, T. C. E.
- In:
Industrial marketing management : the international …
41
(
2012
)
8
,
pp. 1284-1297
Persistent link: https://www.econbiz.de/10009699336
Saved in:
10
A framework of brand value in B2B markets : the contributing role of functional and emotional components
Leek, Sheena
;
Christodoulides, George
- In:
Industrial marketing management : the international …
41
(
2012
)
1
,
pp. 106-114
Persistent link: https://www.econbiz.de/10009513210
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