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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~person:"Casidy, Riza"
~person:"Chong, Alain Yee Loong"
~person:"Krafft, Manfred"
~person:"Van den Poel, Dirk"
~subject:"Customer satisfaction"
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Customer satisfaction
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Relationship marketing
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Casidy, Riza
Chong, Alain Yee Loong
Krafft, Manfred
Van den Poel, Dirk
Akter, Shahriar
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Backhaus, Christof
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of retailing and consumer services
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
European journal of marketing
1
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
1
Journal of business economics : JBE
1
Journal of nonprofit & public sector marketing
1
Quantitative marketing and marketing management : marketing models and methods in theory and practice ; dedicated to Udo Wagner
1
Services marketing quarterly
1
The journal of brand management : an international journal
1
Wissenschaftliche Schriftenreihe des Zentrums für Marktorientierte Unternehmensführung (ZMU)
1
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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Customer engagement through omnichannel retailing : the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
Saved in:
2
Drivers and outcomes of relationship quality with professional service firms : an SME owner-manager perspective
Casidy, Riza
;
Nyadzayo, Munyaradzi
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012026090
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