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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
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Gruber, Thorsten
6
Naudé, Peter
5
Henneberg, Stephan C.
4
Ashnai, Bahar
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Reppel, Alexander
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Chowdhury, Ilma Nur
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of business research : JBR
8
Journal of service management
8
Journal of marketing management : MM
5
Qualitative market research : an international journal
4
The journal of services marketing
4
Hochschulmarketing
2
International journal of public sector management : IJPSM
2
Journal of Marketing for Higher Education
2
Journal of Service Management
2
Journal of marketing education : JME
2
Journal of marketing for higher education
2
Journal of the Academy of Marketing Science
2
The TQM journal : the international review of organizational improvement
2
The journal of business & industrial marketing
2
European journal of marketing
1
International Journal of Services, Economics and Management
1
International journal of services, economics and management
1
Journal of Business Research
1
Journal of Product Innovation Management
1
Journal of Service Theory and Practice
1
Journal of Services Marketing
1
Journal of business ethics : JBE
1
Journal of marketing theory and practice
1
Journal of service research : JSR
1
Managing service quality : MSQ ; an international journal
1
Planung & Analyse : Zeitschrift für Marktforschung und Marketing
1
Qualitative Marktforschung : Konzepte - Methoden - Analysen
1
The International Journal of Economic Behavior - IJEB
1
The journal of product innovation management : an international publication of the Product Development & Management Association
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Every cloud has a silver lining : exploring the dark side of value co-creation in B2B service networks
Chowdhury, Ilma Nur
;
Gruber, Thorsten
;
Zolkiewski, Judy
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 97-109
Persistent link: https://www.econbiz.de/10011503620
Saved in:
2
Services networks : concept and research agenda
Henneberg, Stephan
;
Gruber, Thorsten
;
Naudé, Peter
- In:
Industrial marketing management : the international …
42
(
2013
)
1
,
pp. 3-8
Persistent link: https://www.econbiz.de/10009734106
Saved in:
3
Services networks: Concept and research agenda
Henneberg, Stephan C.
;
Gruber, Thorsten
;
Naudé, Peter
- In:
Industrial marketing management : the international …
42
(
2013
)
1
,
pp. 3-8
Persistent link: https://www.econbiz.de/10010074144
Saved in:
4
Complaint management expectations : an online laddering analysis of small versus large firms
Henneberg, Stephan C.
;
Gruber, Thorsten
;
Reppel, Alexander
- In:
Industrial marketing management : the international …
38
(
2009
)
6
,
pp. 584-598
Persistent link: https://www.econbiz.de/10003889402
Saved in:
5
Complaint management expectations: An online laddering analysis of small versus large firms
Henneberg, Stephan C.
;
Gruber, Thorsten
;
Reppel, Alexander
- In:
Industrial marketing management : the international …
38
(
2009
)
6
,
pp. 584-598
Persistent link: https://www.econbiz.de/10008285717
Saved in:
6
Complaint management expectations: An online laddering analysis of small versus large firms
Henneberg, Stephan C.
;
Gruber, Thorsten
;
Reppel, Alexander
- In:
Industrial marketing management : the international …
38
(
2009
)
6
,
pp. 584-599
Persistent link: https://www.econbiz.de/10008881938
Saved in:
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