Huang, Songshan (Sam); Yu, Zhicheng; Shao, Yuhong; Yu, Meng - In: International Journal of Contemporary Hospitality Management 33 (2020) 2, pp. 490-512
Purpose: This study examines the relative effects of human capital (HC), social capital (SC) and psychological capital (PC) on hotel employees’ job performance. Design/methodology/approach: A sample of 417 employees from seven five-star hotels in China was recruited for the study. Both...