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~isPartOf:"International Journal of Financial Services Management"
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CRM index: an effective weapon for relationship enhancement
Agariya, Arun Kumar
;
Singh, Deepali
- In:
International Journal of Financial Services Management
6
(
2013
)
3
,
pp. 179-199
namely claim payment security, knowledge about products,
personalisation
, transparency in product selling and service quality …
Persistent link: https://www.econbiz.de/10010816463
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