Chaplin, Lara; T.J. O’Rourke, Simon - In: International Journal of Productivity and Performance … 63 (2014) 5, pp. 665-674
, market orientation and business improvement initiatives in general. Findings – The piece discusses the gains derived from the … implications – The proposed approach to future improvement initiatives can help to increase the wider productivity message and …/value – The paper proposes an approach that can be used to widen organisational involvement in improvement initiatives allowing …