Mishra, Pratima; Kumar Sharma, Rajiv - In: International Journal of Quality & Reliability Management 31 (2014) 5, pp. 522-546
customers+define, measure, analyze, improve and control (SIPOC+DMAIC)) aimed at improving supply chain management (SCM) process … and Six Sigma DMAIC methodology. The goals of the study were achieved by using Six Sigma tools such as brainstorming … help in successful implementation of SCM practices in firm by following the DMAIC process. The framework enables the …