Siddiqui, Fauzia; Haleem, Abid; Sharma, Chitra - In: International Journal of Services, Economics and Management 4 (2012) 3, pp. 169-185
A supply chain management (SCM) practice in services is an ongoing process and needs continuous efforts on total … quality management (TQM) practices and flexible systems (FSs) practices fronts. Implementation of new practices and proper …