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~isPartOf:"International journal of Indian culture and business management"
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International journal of Indian culture and business management
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2007 Annual Meeting, July 29-August 1, 2007, Portland, Oregon TN
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Who matters most in services : detractors, passively satisfied or
promoters
?
Pandey, Shivendra Kumar
- In:
International journal of Indian culture and business …
13
(
2016
)
2
,
pp. 170-181
Persistent link: https://www.econbiz.de/10011665025
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