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~isPartOf:"International journal of advertising : the quarterly review of marketing communications"
~isPartOf:"Journal of service theory and practice"
~isPartOf:"Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)"
~person:"Kemppainen, Tiina"
~type_genre:"Konferenzbeitrag"
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Kemppainen, Tiina
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International journal of advertising : the quarterly review of marketing communications
Journal of service theory and practice
Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
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Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina
;
Uusitalo, Outi
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 283-301
Persistent link: https://www.econbiz.de/10013190894
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