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~isPartOf:"International journal of auditing : IJA"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Charges"
~subject:"Dienstleistungsqualität"
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Search: "Dienstleistungsqualität"
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Charges
Dienstleistungsqualität
Service quality
287
Customer satisfaction
127
Kundenzufriedenheit
127
Quality management
97
Qualitätsmanagement
97
Financial audit
61
Wirtschaftsprüfung
61
Beziehungsmarketing
58
Relationship marketing
58
service quality
45
Consumer behaviour
40
Konsumentenverhalten
40
Product quality
31
Produktqualität
31
Taiwan
31
audit quality
25
customer satisfaction
25
Higher education institution
22
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Measurement
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Messung
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19
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19
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higher education
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Performance-Messung
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11
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11
quality
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Dahlgaard, Jens Jörn
7
Dahlgaard-Park, Su Mi
7
Marimon, Frederic
5
Casadesús, Martí
4
He, Zhen
4
Petnji Yaya, Luc Honore
4
Baković, Tomislav
3
Dužević, Ines
3
Lin, Shu-ping
3
Santouridis, Ilias
3
Zhang, Min
3
Amorim, Marlene
2
Bagur-Femenías, Llorenç
2
Baskerville, Rachel
2
Calabrese, Armando
2
Chan, Ya-hui
2
Chang, Hsin Hsin
2
Chang, Tsang-Chuan
2
Chao, Chih-Yang
2
Chen, Kuen-Suan
2
Chen, Mu-Chen
2
Cheng, Ching-Chan
2
Chi, Wuchun
2
Cronemyr, Peter
2
Dwivedi, Yogesh Kumar
2
Fotiadis, Anestis K.
2
Hong, Philip K.
2
Hyŏn, Chae-hun
2
Knechel, W. Robert
2
Kuo, Ying-feng
2
Lin, Wen-bao
2
Löfgren, Martin
2
Madzík, Peter
2
Mikulić, Josip
2
Murmura, Federica
2
Pai, Fan-Yun
2
Perramon, Jordi
2
Porter, Brenda Ann
2
Quick, Reiner
2
Raharjo, Hendry
2
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International journal of auditing : IJA
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
291
Journal of business research : JBR
240
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
172
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
140
Journal of air transport management
136
Journal of hospitality marketing & management
136
The TQM journal : the international review of organizational improvement
124
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
115
International journal of quality & reliability management
112
International journal of quality and service sciences
111
Service business
109
International journal of productivity and quality management : IJPQM
107
Journal of service research : JSR
103
International journal of services and operations management
102
Health care management review : HCM review
101
Cogent business & management
100
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Total quality management & business excellence
90
Quality management journal : QMJ
89
Discussion paper series / IZA
88
Economics of education review
79
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Journal of health economics
73
Managerial auditing journal
67
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
The international journal of bank marketing : IJBM
58
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ECONIS (ZBW)
287
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287
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1
Engagement partner identification format and audit quality
Bédard, Jean
;
Brousseau, Carl
;
Sirois, Louis-Philippe
- In:
International journal of auditing : IJA
28
(
2024
)
1
,
pp. 97-124
Persistent link: https://www.econbiz.de/10014468796
Saved in:
2
Auditor-provided non-audit services and perceived audit quality : evidence from the cost of equity and debt capital
Friedrich, Christian
;
Quick, Reiner
;
Schmidt, Florian
- In:
International journal of auditing : IJA
28
(
2024
)
2
,
pp. 388-407
Persistent link: https://www.econbiz.de/10014532551
Saved in:
3
Service performance assurance for small charities : experiences from New Zealand
Xu, Gina
;
Yang, Cherrie
- In:
International journal of auditing : IJA
27
(
2023
)
4
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014427756
Saved in:
4
Determinants and quality of audits and reviews of small charities financial statements
Yang, Yitang
;
Simnett, Roger
- In:
International journal of auditing : IJA
27
(
2023
)
4
,
pp. 220-240
Persistent link: https://www.econbiz.de/10014427759
Saved in:
5
Can prohibitions of non-audit services and an expanded auditor liability improve audit quality?
Quick, Reiner
- In:
International journal of auditing : IJA
26
(
2022
)
1
,
pp. 18-22
Persistent link: https://www.econbiz.de/10013162994
Saved in:
6
Effects of regulatory enforcement style and audit firm remedial actions on investors' perceptions of audit quality
Huang, Xiaowen
;
Ko, John C. W.
;
Phang, Soon-Yeow
- In:
International journal of auditing : IJA
26
(
2022
)
4
,
pp. 553-571
Persistent link: https://www.econbiz.de/10013415037
Saved in:
7
The triggers and consequences of audit team stress : qualitative evidence from engagement teams
Annelin, Alice
;
Svanström, Tobias
- In:
International journal of auditing : IJA
26
(
2022
)
2
,
pp. 113-133
Persistent link: https://www.econbiz.de/10013184302
Saved in:
8
PCAOB international inspections : updates and extensions
Hong, Philip K.
;
Kerr, David S.
;
Wiggins, Casper E.
- In:
International journal of auditing : IJA
26
(
2022
)
2
,
pp. 279-313
Persistent link: https://www.econbiz.de/10013184340
Saved in:
9
Internal audit : a case study of impact and quality of an internal control audit
Christensen, Leif
- In:
International journal of auditing : IJA
26
(
2022
)
3
,
pp. 339-353
Persistent link: https://www.econbiz.de/10013329798
Saved in:
10
The homogeneity of BIG4 audit reports after the implementation of key audit matters in the context of fair value accounting
Honkamäki, Tuomas
;
Mättö, Markus
;
Teittinen, Henri
- In:
International journal of auditing : IJA
26
(
2022
)
3
,
pp. 354-370
Persistent link: https://www.econbiz.de/10013329800
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