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~isPartOf:"International journal of business excellence"
~isPartOf:"The international journal of productivity and performance management : IJPPM"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Conjoint-Analyse"
~subject:"Performance-Messung"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Messung"
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Conjoint-Analyse
Performance-Messung
Service quality
Performance measurement
233
Measurement
58
Messung
54
Performance management
51
Performance-Management
50
Firm performance
42
Unternehmenserfolg
42
Willingness to pay
37
Zahlungsbereitschaftsanalyse
37
Balanced Scorecard
36
Balanced scorecard
36
Tourism
35
Tourismus
35
Lieferkette
33
Supply chain
33
Holiday behaviour
31
Urlaubsverhalten
31
Hotel industry
22
Hotellerie
22
Tourism industry
21
Tourismuswirtschaft
21
Bibliometrics
20
Bibliometrie
20
Dienstleistungsqualität
18
Quality management
18
Qualitätsmanagement
18
Strategic management
17
Strategisches Management
17
Consumer behaviour
15
Konsumentenverhalten
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Benchmarking
14
India
14
Indien
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Industrie
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Manufacturing industries
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Destination management
13
Destinationsmanagement
13
Nature reserve
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Undetermined
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Article
244
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Aufsatz in Zeitschrift
Article in journal
247
Case study
11
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11
Collection of articles of several authors
3
Sammelwerk
3
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English
247
Author
All
Jääskeläinen, Aki
5
Pekkola, Sanna
4
Saunila, Minna
4
Taticchi, Paolo
3
Ukko, Juhani
3
Banwet, D. K.
2
Barnes, David
2
Chong, Siong Choy
2
Cuthbertson, Richard
2
Dutra, Ademar
2
Ensslin, Leonardo
2
Ensslin, Sandra Rolim
2
Forslund, Helena
2
Gomes, Carlos Francisco
2
Hitchcock, Michael
2
Lai, Ivan K. W.
2
Laihonen, Harri
2
Lee, Tzong-ru
2
Madanoglu, Melih
2
Manville, Graham
2
Nara, Elpidio Oscar Benitez
2
Piotrowicz, Wojciech
2
Rantanen, Hannu
2
Rompho, Nopadol
2
Rosa, Maria João Valente
2
Srimai, Suwit
2
Tikoria, Jyoti
2
Tsionas, Efthymios G.
2
Yasin, Mahmoud M.
2
Abdel-Kader, Magdy
1
Abidi, Hella
1
Abu Baker, Abdul Hamid
1
Agariya, Arun Kumar
1
Agarwal, Ashish
1
Agbola, Frank Wogbe
1
Aghajan, Ali Mashhadi
1
Agyei-Mensah, Ben
1
Ahmad, M. Munir
1
Ahmad, Mohammad Munir
1
Ahmed, Hussain
1
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Published in...
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International journal of business excellence
The international journal of productivity and performance management : IJPPM
Tourism management : research, policies, practice
International journal of production research
162
International journal of production economics
120
Journal of business research : JBR
110
Public performance & management review
110
Benchmarking : an international journal ; BIJ
102
International journal of productivity and quality management : IJPQM
100
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
85
The international journal of productivity and performance management
78
Omega : the international journal of management science
77
European journal of operational research : EJOR
72
International journal of hospitality management
72
Measuring business excellence : the journal of organizational performance management
69
International journal of quality & reliability management
58
International journal of services and operations management
55
The service industries journal
55
Journal of business ethics : JOBE
54
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of management accounting research : JMAR
51
Management accounting research
50
Management science : journal of the Institute for Operations Research and the Management Sciences
50
International journal of business performance management
49
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
49
Total quality management & business excellence
49
Business process management journal
47
The journal of alternative investments
46
International journal of logistics systems and management
45
Journal of banking & finance
44
Public management review
43
International journal of project management : the journal of The International Project Management Association
42
International public management journal
42
The journal of portfolio management : JPM
41
International journal of contemporary hospitality management
40
Journal of air transport management
39
The accounting review : a publication of the American Accounting Association
39
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
38
Supply chain management : an international journal
38
The TQM journal : the international review of organizational improvement
38
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ECONIS (ZBW)
247
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1
Performing multi-subject interactions in hotels during crises : evidence from textual and visual data
Xiang, Keheng
;
Tong, Yixuan
;
Wu, Mao-Ying
;
Gao, Fan
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014457720
Saved in:
2
Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services
Peng, Jiamin
;
Xie, Lishan
;
Zhou, Lian
;
Huan, Tzung-cheng
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013271605
Saved in:
3
Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan
;
Kim, Youngsang
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
Saved in:
4
Competing performance measures in predicting shareholder return of Indian pharmaceutical firms : an empirical evidence
Venugopal, Merugu
;
Reddy, M. Ravindar
;
Sharma G., Bhanu …
- In:
International journal of business excellence
18
(
2019
)
2
,
pp. 137-150
Persistent link: https://www.econbiz.de/10012052259
Saved in:
5
The choice between business travel and video conferencing after COVID-19 : insights from a choice experiment among frequent travelers
Müller, Adrian
;
Wittmer, Andreas
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013554985
Saved in:
6
Relationship quality matters : how restaurant businesses can optimize complaint management
Meyer-Waarden, Lars
;
Sabadie, William
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013555019
Saved in:
7
Evaluating green performance of the airports using hybrid BWM and VIKOR methodology
Kumar, Ashwani
;
Aswin A.
;
Gupta, Himanshu
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137745
Saved in:
8
Rethinking balanced scorecard (BSC) measures : formative versus reflective measurement models
Park, Sungbum
;
Lee, Heeseok
;
Chae, Seong Wook
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10011647507
Saved in:
9
Do hospital balanced scorecard measures reflect cause-effect relationships?
Porporato, Marcela
;
Tsasis, Peter
;
Vinuesa, Luz Maria Marin
- In:
The international journal of productivity and …
66
(
2017
)
3
,
pp. 338-361
Persistent link: https://www.econbiz.de/10011672932
Saved in:
10
Development and validation of a casino service quality scale : a holistic approach
Bradley, Gregory T.
;
Wang, Wei
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013194333
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