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~isPartOf:"International journal of business excellence : IJBEX"
~subject:"Customer satisfaction"
~subject:"SME"
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Search: subject_exact:"QFD (Quality function deployment)"
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Customer satisfaction
SME
Quality management
30
Qualitätsmanagement
30
Lean Management
7
Lean management
7
Dienstleistungsqualität
6
Industrie
6
Lean Six Sigma
6
Manufacturing industries
6
Service quality
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Bibliometrics
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Bibliometrie
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Indien
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Lean Production
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Lean production
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Six Sigma
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business excellence
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TQM
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Unternehmenserfolg
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total quality management
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Beziehungsmarketing
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Business process management
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KMU
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Kundenzufriedenheit
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Prozessmanagement
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QFD
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Relationship marketing
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Strategic management
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Strategisches Management
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innovation
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quality function deployment
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service quality
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Corporate culture
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Dienstleistungssektor
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Al-Abdallah, Ghaith Mustafa
1
Attri, Rajesh
1
Chacko, Anwin Mathew
1
Cynthia, Debby
1
Doordarshi Singh
1
Hansopaheluwakan, Scherly
1
John, Waseem
1
Kumar, Surinder
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Lic, Chew V.
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Mandal, Pratap Chandra
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Megawati, Megawati
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Oey, Elia
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Singh, Bikram Jit
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International journal of business excellence : IJBEX
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
82
International journal of productivity and quality management : IJPQM
73
The TQM journal : the international review of organizational improvement
50
Total quality management & business excellence
40
International journal of quality & reliability management
37
Quality management journal : QMJ
23
International journal of six sigma and competitive advantage : IJSSCA
21
International journal of services and operations management
20
International journal of contemporary hospitality management
13
International journal of quality and service sciences
13
International journal of hospitality management
11
International journal of production economics
10
Journal of air transport management
10
Journal of retailing and consumer services
10
Managing service quality : MSQ ; an international journal
10
The service industries journal
10
International journal of business excellence
9
International journal of process management and benchmarking : IJPMB
9
International journal of production research
9
International journal of services, economics and management
9
Benchmarking : an international journal ; BIJ
8
Business process management journal
8
Cogent business & management
8
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of quality and innovation
8
Benchmarking : an international journal
7
International journal of Indian culture and business management
7
International journal of business information systems : IJBIS
7
Journal of hospitality marketing & management
7
Journal of industrial engineering and management : JIEM
7
The journal of services marketing
7
Amfiteatru economic : an economic and business research periodical
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Journal of small business and enterprise development
6
International journal of electronic customer relationship management : IJECRM
5
International journal of management & enterprise development : IJMED
5
International journal of management practice : IJMP
5
International journal of services and operations management : IJSOM
5
International journal of services technology and management
5
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ECONIS (ZBW)
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1
Evaluation of quality circle programme implementation barriers in Indian SMEs with ISM methodology
Attri, Rajesh
;
Chacko, Anwin Mathew
;
Kumar, Surinder
- In:
International journal of business excellence : IJBEX
28
(
2022
)
2
,
pp. 209-236
Persistent link: https://www.econbiz.de/10014234650
Saved in:
2
ServQual and modified Kano for process improvement : a case study of a medical device distributor
Oey, Elia
;
Cynthia, Debby
;
Megawati, Megawati
; …
- In:
International journal of business excellence : IJBEX
28
(
2022
)
3
,
pp. 281-299
Persistent link: https://www.econbiz.de/10014234676
Saved in:
3
A qualitative and quantitative comparison of various waste management techniques
Sodhi, Harsimran Singh
;
Doordarshi Singh
;
Singh, Bikram Jit
- In:
International journal of business excellence : IJBEX
28
(
2022
)
3
,
pp. 350-363
Persistent link: https://www.econbiz.de/10014234689
Saved in:
4
How does relationship quality translate into better organisational performance : an empirical check
John, Waseem
- In:
International journal of business excellence : IJBEX
24
(
2021
)
2
,
pp. 187-205
Persistent link: https://www.econbiz.de/10012596327
Saved in:
5
Barriers to Six Sigma implementation in Chinese small and medium steel enterprises
Al-Abdallah, Ghaith Mustafa
;
Lic, Chew V.
- In:
International journal of business excellence : IJBEX
21
(
2020
)
4
,
pp. 445-466
Persistent link: https://www.econbiz.de/10012250827
Saved in:
6
Achieving excellence in services marketing : roles in customer delight
Mandal, Pratap Chandra
- In:
International journal of business excellence : IJBEX
20
(
2020
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10012199135
Saved in:
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