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~isPartOf:"International journal of business information systems : IJBIS"
~subject:"Einzelhandel"
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International journal of business information systems : IJBIS
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Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
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