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~isPartOf:"International journal of business innovation and research"
~subject:"Dienstleistungssektor"
~subject:"United States"
~type_genre:"Case study"
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Die Betriebswirtschaft : DBW
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Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
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