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~isPartOf:"International journal of consumer studies"
~person:"Barnes, Donald C."
~person:"Shin, Hyunju"
~person:"Tam, Jackie L. M."
~person:"Torres, Edwin N."
~subject:"Customer satisfaction"
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International journal of consumer studies
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The influence of chatbot humour on consumer evaluations of services
Shin, Hyunju
;
Bunosso, Isabella
;
Levine, Lindsay R.
- In:
International journal of consumer studies
47
(
2023
)
2
,
pp. 545-562
Persistent link: https://www.econbiz.de/10014250593
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