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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of advertising research"
~person:"Bonn, Mark Andrew"
~source:"econis"
~subject:"Emotion"
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International journal of contemporary hospitality management
Journal of advertising research
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Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance
Cho, Meehee
;
Bonn, Mark Andrew
;
Han, Su-Jin
;
Lee, Kyung Hee
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2888-2912
Persistent link: https://www.econbiz.de/10011611032
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