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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of customer behaviour"
~subject:"Salespeople"
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International journal of contemporary hospitality management
Journal of customer behaviour
Industrial marketing management : the international journal for industrial and high-tech firms
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The two minds of the buyer : the difference in expectations and perceptions towards sales personnel in turbulent market contexts
Kuhnle, Jennifer C.
;
Caemmerer, Barbara
;
Mulki, Jay P.
- In:
Journal of customer behaviour
11
(
2012
)
2
,
pp. 167-179
Persistent link: https://www.econbiz.de/10009664024
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2
Salespeople's value creation roles in customer interaction : an empirical study
Hohenschwert, Lena
- In:
Journal of customer behaviour
11
(
2012
)
2
,
pp. 145-166
Persistent link: https://www.econbiz.de/10009664027
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