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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of marketing"
~isPartOf:"The journal of services marketing"
~person:"Basso, Kenny"
~subject:"Brand image"
~subject:"Customer integration"
~subject:"Hotellerie"
~subject:"Online retailing"
~subject:"Service quality"
~subject:"United States"
~subject:"Virales Marketing"
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Brand image
Customer integration
Hotellerie
Online retailing
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United States
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Beziehungsmarketing
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Consumer behavior
2
Consumer behaviour
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Customer satisfaction
2
Dienstleistungsqualität
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Basso, Kenny
Jang, Soocheong
9
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8
Mattila, Anna S.
6
Sharma, Piyush
5
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4
Ha, Hong Youl
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Law, Chun Hung Roberts
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Wong, IpKin Anthony
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Ailawadi, Kusum L.
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Chandukala, Sandeep R.
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Kwak, Hyokjin
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Liu, Matthew Tingchi
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Liu, Qing
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Palmatier, Robert W.
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Puzakova, Marina
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Rosenbaum, Mark
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Schreier, Martin
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Shoemaker, Stowe
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International journal of contemporary hospitality management
Journal of marketing
The journal of services marketing
Journal of revenue and pricing management
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
2
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The effects of store environment elements on customer-to-customer interactions involving older shoppers
Tomazelli, Joana
;
Broilo, Patricia Liebesny
;
Espartel, …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 339-350
Persistent link: https://www.econbiz.de/10011742690
Saved in:
2
Antecedents of the client's trust in low- versus high-consequence decisions
Terres, Mellina da Silva
;
Santos, Christiane Pizzutti dos
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010531133
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