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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"NBER Working Paper"
~isPartOf:"The international review of retail, distribution and consumer research"
~person:"Bujisic, Milos"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
2
Customer satisfaction
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Service quality
2
Ambience
1
Beziehungsmarketing
1
Dienstleistungssektor
1
Display authenticity
1
Food qualtiy
1
Friedliness
1
Gastronomie
1
Product quality
1
Produktqualität
1
Quality management
1
Qualitätsmanagement
1
Quick-service restaurants
1
Relationship marketing
1
Restaurant industry
1
Restaurant quality attributes
1
Service industry
1
Service relationship
1
Service satisfaction
1
Tipping
1
Tipping behaviour
1
Trinkgeld
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Upscale restaurants
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Bujisic, Milos
Jang, Soocheong
3
Alnawas, Ibrahim
2
Bai, Billy
2
Cai, Ruiying
2
Fong, Lawrence Hoc Nang
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Han, Heesup
2
Huan, Tzung-cheng
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Jeong, Miyoung
2
Kim, Soyeon
2
Mattila, Anna S.
2
Qu, Hailin
2
So, Amy Siu Ian
2
Söderlund, Magnus
2
Wu, Luorong
2
Abaluck, Jason
1
Abu Farha, Allam K.
1
Adler, Howard
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Balikçioglu, Sevgi
1
Baum, Tom
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1
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1
Bi, Jian-Wu
1
Bilgihan, Anil
1
Brochado, Ana
1
Caber, Meltem
1
Cain, Lisa Nicole
1
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International journal of contemporary hospitality management
NBER Working Paper
The international review of retail, distribution and consumer research
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Technological forecasting & social change : an international journal
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
2
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Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
2
The effects of restaurant quality attributes on consumer behavioral intentions
Bujisic, Milos
;
Hutchinson, Joe
;
Parsa, H. G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1270-1291
Persistent link: https://www.econbiz.de/10010467913
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