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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"NBER Working Paper"
~isPartOf:"The international review of retail, distribution and consumer research"
~subject:"Dienstleistungsqualität"
~type_genre:"Konferenzbeitrag"
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Dienstleistungsqualität
Consumer behaviour
13
Konsumentenverhalten
13
Einzelhandel
9
Retail trade
9
Beziehungsmarketing
7
Relationship marketing
7
Customer satisfaction
5
Kundenzufriedenheit
5
Online retailing
5
Online-Handel
5
E-commerce
4
Electronic Commerce
4
Brand image
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Brand management
2
Distribution channel
2
Ladengestaltung
2
Markenführung
2
Markenimage
2
Store design
2
Vertriebsweg
2
e-commerce
2
retailing
2
Assortment
1
Begrenzte Rationalität
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Bounded rationality
1
C2C
1
Confidence
1
Crowdsourcing
1
Customer experience
1
Customer retention
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Eating habit
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Emotion
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Employee retention
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Ernährungsverhalten
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Experiment
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Fashion
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Food
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Konferenzbeitrag
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Conference paper
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Heikka, Eija-Liisa
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Oikarinen, Eeva-Liisa
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Söderlund, Magnus
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International journal of contemporary hospitality management
NBER Working Paper
The international review of retail, distribution and consumer research
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
2
Journal of service theory and practice
2
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Business process management journal
1
Information technology and management
1
International journal of economics and financial issues : IJEFI
1
International journal of quality and service sciences
1
Journal of business research : JBR
1
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
1
Reinventing management strategies : the design for future ; issues in marketing and finance
1
Research in transportation economics
1
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
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Jokes in the store and its effects on customer satisfaction
Söderlund, Magnus
;
Oikarinen, Eeva-Liisa
;
Heikka, …
- In:
The international review of retail, distribution and …
27
(
2017
)
3
,
pp. 260-283
Persistent link: https://www.econbiz.de/10011741613
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