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~isPartOf:"International journal of contemporary hospitality management"
~person:"Jang, Soocheong"
~subject:"Restaurant industry"
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Consumer behaviour
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Dienstleistungsqualität
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International journal of contemporary hospitality management
International journal of hospitality management
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Journal of hospitality marketing & management
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Factors affecting memorability of service failures : a longitudinal analysis
Kim, Jong-Hyeong
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1676-1701
Persistent link: https://www.econbiz.de/10011613986
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