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~isPartOf:"International journal of contemporary hospitality management"
~person:"Li, Qinghui"
~person:"Liu, Qing"
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Share Economy
3
Sharing economy
3
Digital platform
2
Digitale Plattform
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Affinity-seeking strategies
1
Airbnb
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint management
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Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
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Emotion
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Erfolgsbeteiligung
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Homestay hosts
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Hosts’ affinity
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Hotel industry
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Hotellerie
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Kundenzufriedenheit
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Multiparty service failure
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Platform business
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Platform-centric service failure
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Service quality
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Tourism
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Li, Qinghui
Liu, Qing
So, Kevin Kam Fung
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Lyu, Jiaying
2
Mao, Zhenxing
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Neuhofer, Barbara
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Xie, Karen
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Au, Wai Ching Wilson
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Back, Robin M.
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Baker, Carissa
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Bi, Jian-Wu
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International journal of contemporary hospitality management
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ECONIS (ZBW)
3
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Special issue: the sharing economy in a post-pandemic world
So, Kevin Kam Fung
(
ed.
);
Viglia, Giampaolo
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014280754
Saved in:
2
Platform-centric vs. multi-party service failure : an examination of consumers' negative word of mouth about sharing economy platforms
Wu, Luorong
;
Liu, Qing
;
Ma, Shihan
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1332-1375
Persistent link: https://www.econbiz.de/10014280782
Saved in:
3
The construction of the affinity-seeking strategies of Airbnb homestay hosts
Zhang, Hanqin Qiu
;
Chen, Dongzhi
;
Bi, Jian-Wu
;
Lyu, Jiaying
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 861-884
Persistent link: https://www.econbiz.de/10013164509
Saved in:
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