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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"The service industries journal"
~person:"Hemmati, Amin"
~subject:"Beziehungsmarketing"
~subject:"Learning organization"
~subject:"Ressourcenorientierter Ansatz"
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International journal of electronic customer relationship management : IJECRM
The service industries journal
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Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of electronic customer relationship management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
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