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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~person:"Madhani, Pankaj M."
~subject:"customer-focus"
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Building a customer-focused culture with rewards alignment : a cross-sectional analysis
Madhani, Pankaj M.
- In:
International journal of electronic customer …
13
(
2021
)
1
,
pp. 45-80
Persistent link: https://www.econbiz.de/10012598024
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