//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Beziehungsmarketing"
~subject:"Confidence"
~subject:"Lieferantenmanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"E-commerce"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Confidence
Lieferantenmanagement
E-commerce
51
Electronic Commerce
51
Relationship marketing
38
Customer satisfaction
16
Kundenzufriedenheit
16
Consumer behaviour
14
Konsumentenverhalten
14
Online retailing
13
Online-Handel
13
Dienstleistungsqualität
9
Internet marketing
9
Online-Marketing
9
Service quality
9
Customer service
5
Kundenservice
5
Vertrauen
5
e-CRM
5
Internet
4
KMU
4
Marketing management
4
Marketingmanagement
4
Mobile communications
4
Mobilkommunikation
4
SME
4
Website
4
customer satisfaction
4
Bibliometrics
3
Bibliometrie
3
Einzelhandel
3
Information technology
3
Informationstechnik
3
Retail trade
3
Taiwan
3
customer loyalty
3
customer relationship management
3
Bank
2
China
2
Data Mining
2
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
38
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
39
Aufsatz in Zeitschrift
39
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
39
Author
All
Al-nassar, Bilal Ali Yaseen
2
Abu-Shanab, Emad
1
Adebanjo, Dotun
1
Ahmed, Waqar
1
Algharabat, Raed S.
1
Anagreh, Layla
1
Arsalan Najmi
1
Atchariyachanvanich, Kanokwan
1
Aziz, R. Abd El
1
Babgohari, Ali Zamani
1
Batenburg, Ronald
1
Boas, Vânia Vilas
1
Bodendorf, Freimut
1
Chen, Tser-yieth
1
Chowdhury, Sanjit Roy
1
Ellioon, A.
1
Esmaili, Ebrahim
1
Essawi, N. El
1
Fathian, Mohammad
1
Ford, John B.
1
Galbreath, Jeremy
1
Garcia-Diaz, Alberto
1
Guimaraes, Tor
1
Hamedi, Mahdie
1
Hawamdeh, Suliman
1
Heiens, Richard A.
1
Hemmati, Amin
1
Hoffman, K. Douglas
1
Hou, Jia-jeng
1
Ilioudi, Stamatia
1
Joia, Luiz Antonio
1
Joukar, A.
1
Kanagaraj, D. Jayaprakash
1
Keramati, Abbas
1
Kevork, Eleni K.
1
Khare, Arpita
1
Khoshfetrat, Atefeh
1
Kim, Yong-mi
1
Kumar, Satinder
1
Kumari, Parveen
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
Industrial marketing management : the international journal for industrial and high-tech firms
72
Journal of retailing and consumer services
61
Journal of business research : JBR
46
Electronic commerce research
37
The journal of business & industrial marketing
33
International journal of business information systems : IJBIS
31
Journal of internet commerce
27
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
26
Information systems and e-business management : ISeB
25
International journal of e-business research : an official publication of the Information Resources Management Association
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
International journal of electronic marketing and retailing : IJEMR
23
International journal of internet marketing and advertising : IJIMA
22
Journal of organizational computing and electronic commerce
21
International journal of electronic commerce : IJEC
18
International journal of production economics
18
Journal of electronic commerce research : JECR
18
Electronic commerce research and applications
17
Electronic markets : the international journal on networked business
16
International journal of electronic business
16
Journal of management information systems : JMIS
16
SpringerLink / Bücher
16
European journal of operational research : EJOR
15
International journal of networking and virtual organisations : IJNVO
15
International journal of production research
15
Information systems research : ISR
14
Asia Pacific journal of marketing and logistics
13
Journal of open innovation : technology, market, and complexity
13
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
13
Technological forecasting & social change : an international journal
13
Journal of global information management : an official publication of the Information Resources Management Association
12
The service industries journal
12
Electronic Services
11
Electronic markets : EM ; the international journal of electronic commerce and business media
11
International journal of procurement management
11
International journal of retail & distribution management
11
Journal of operations management
11
Journal of retailing
11
Transportation research / E : an international journal
11
more ...
less ...
Source
All
ECONIS (ZBW)
39
Showing
1
-
10
of
39
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
2
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
3
Future research direction for customer satisfaction in relation to complaint handling and service recovery in
e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
4
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
5
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
6
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
7
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
8
Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of electronic customer relationship management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
9
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
10
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->