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~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~subject:"Vertriebsweg"
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Vertriebsweg
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
26
Kundenzufriedenheit
26
Consumer behaviour
22
Konsumentenverhalten
22
Online retailing
17
Online-Handel
17
Beziehungsmarketing
14
Relationship marketing
14
E-commerce
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Electronic Commerce
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customer satisfaction
10
Website
6
Einzelhandel
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Retail trade
5
e-commerce
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Product quality
4
Produktqualität
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Confidence
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Dienstleistungssektor
3
Internet marketing
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Online-Marketing
3
Quality management
3
Qualitätsmanagement
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Service industry
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Vertrauen
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e-service quality
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service quality
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trust
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Beschwerdemanagement
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Complaint management
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Customer service
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Distribution channel
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Gastgewerbe
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Hospitality industry
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Hotellerie
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Jung, Na Young
1
Nguyen Hai Ninh
1
Seock, Yoo-Kyoung
1
Tran Manh Dung
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International journal of electronic marketing and retailing : IJEMR
Journal of retailing and consumer services
8
The service industries journal
4
Decision sciences : DS
3
International journal of production economics
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Transportation research / E : an international journal
3
CIE working paper series
2
European journal of operational research : EJOR
2
International journal of internet and enterprise management : IJIEM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of business research : JBR
2
Journal of marketing research
2
Journal of service research : JSR
2
Administrative Sciences : open access journal
1
Asia Pacific journal of marketing and logistics
1
Business ethics and leadership : BEL
1
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
1
Digital business
1
Emerging issues in economics of development, business and finance
1
European research studies
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems and e-business management : ISeB
1
International journal of financial services management : IJFSM
1
International journal of logistics : research and applications
1
International journal of networking and virtual organisations : IJNVO
1
International journal of physical distribution & logistics management : IJPD & LM
1
International journal of quality & reliability management
1
International journal of retail and distribution management
1
International journal of services, economics and management
1
International review on public and non-profit marketing
1
Inventi impact: retailing & consumer services
1
Johns Hopkins Carey Business School Research Paper
1
Journal of business economics : JBE
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of management information systems : JMIS
1
Journal of marketing
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of retailing
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Antecedents and outcomes of omnichannel retail customer experience
Nguyen Hai Ninh
;
Tran Manh Dung
- In:
International journal of electronic marketing and …
14
(
2023
)
2
,
pp. 171-189
Persistent link: https://www.econbiz.de/10014310008
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2
The role of communication channel in delivering service recovery in online shopping environment
Jung, Na Young
;
Seock, Yoo-Kyoung
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 59-76
Persistent link: https://www.econbiz.de/10011849121
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