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~isPartOf:"International journal of enterprise information systems : an official publication of the Information Resources Management Association"
~isPartOf:"The service industries journal"
~person:"Chen, Li-wei"
~type:"article"
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Search: subject_exact:"Strategischer Erfolgsfaktor"
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International journal of enterprise information systems : an official publication of the Information Resources Management Association
The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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The preparedness of critical success factors of IT service management and its effect on performance
Wu, Ming-shian
;
Huang, Sun-jen
;
Chen, Li-wei
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1219-1235
Persistent link: https://www.econbiz.de/10009154394
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