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~isPartOf:"International journal of hospitality & tourism administration"
~isPartOf:"Service business"
~subject:"Customer satisfaction"
~subject:"Employee retention"
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Customer satisfaction
Employee retention
Tourism employees
7
Tourismusberufe
7
Arbeitszufriedenheit
4
Hotel industry
4
Hotellerie
4
Job satisfaction
4
Arbeitskräfte
3
Arbeitsverhalten
3
Beziehungsmarketing
3
Relationship marketing
3
Work behaviour
3
Workforce
3
Deluxe hotel
2
Emotion
2
Führungsstil
2
Leadership style
2
Mitarbeiterbindung
2
Stress
2
Work stress
2
Arbeitsgruppe
1
Arbeitsmobilität
1
Beschwerdemanagement
1
Betriebliches Bildungsmanagement
1
Burnout
1
Collective commitment
1
Compensation
1
Compensation system
1
Complaint management
1
Corporate culture
1
Coworker exchange (CWX)
1
Customer contact employee
1
Customer orientation
1
Customer service
1
Customer-contact employees
1
Deviant behaviors
1
Dienstleistungsberufe
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Dienstleistungsqualität
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Dispositional envy
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Jung, Hyo Sun
2
Yoon, Hye Hyun
2
Gazzoli, Gabriel
1
Hancer, Murat
1
Park, Yumi
1
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International journal of hospitality & tourism administration
Service business
International journal of hospitality management
50
International journal of contemporary hospitality management
28
Journal of hospitality marketing & management
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
The journal of services marketing
5
Tourism management : research, policies, practice
5
Tourism management perspectives : TMP
5
Administrative Sciences : open access journal
3
Journal of business research : JBR
3
Journal of travel and tourism marketing
3
The service industries journal
3
Tourism and hospitality research : THR
3
Argumenta oeconomica
2
Cogent business & management
2
Economic research
2
Global business and finance review
2
Inventi impact: service sector
2
Journal of Tourism, Heritage & Services Marketing : JTHSM
2
Journal of management research
2
Journal of service research : JSR
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Nankai business review international
2
The international journal of human resource management
2
Tourism review : the official journal of the AIEST
2
Acta Universitatis Danubius / Oeconomica
1
African journal of economic and management studies : AJEMS
1
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
1
Contemporary issues in social science
1
European journal of marketing : EJM
1
Gender in management : an international journal
1
International journal of business innovation and research
1
International journal of economics and finance
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of internet marketing and advertising : IJIMA
1
International journal of learning and change : IJLC
1
International journal of leisure and tourism marketing : IJLTM
1
Journal of air transport management
1
Journal of business economics and management
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ECONIS (ZBW)
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1
Emotional contagion and collective commitment among leaders and team members in deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
13
(
2019
)
4
,
pp. 737-754
Persistent link: https://www.econbiz.de/10012124446
Saved in:
2
Error management culture and turnover intent among food and beverage employees in deluxe hotels : the mediating effect of job satisfaction
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
11
(
2017
)
4
,
pp. 785-802
Persistent link: https://www.econbiz.de/10011915008
Saved in:
3
Employee empowerment and customer orientation : effects on workers' attitudes in restaurant organizations
Gazzoli, Gabriel
;
Hancer, Murat
;
Park, Yumi
- In:
International journal of hospitality & tourism …
13
(
2012
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10009512705
Saved in:
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