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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Public management review"
~isPartOf:"The journal of services marketing"
~subject:"Öffentliche Dienstleistung"
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Search: subject_exact:"Service innovation"
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Öffentliche Dienstleistung
Service innovation
34
Innovation
28
Innovation management
20
Innovationsmanagement
20
Dienstleistungssektor
18
Service industry
18
Dienstleistung
16
Services
16
Dienstleistungsinnovation
15
Dienstleistungsqualität
13
Service quality
13
Beziehungsmarketing
7
Relationship marketing
7
Customer integration
6
Kundenintegration
6
service innovation
6
Consumer behaviour
5
Hotel industry
5
Hotellerie
5
Konsumentenverhalten
5
Public services
4
Service design
4
Customer satisfaction
3
Customer service
3
Dynamic capabilities
3
Dynamische Kompetenzen
3
Gesundheitswesen
3
Health care system
3
Kundenservice
3
Kundenzufriedenheit
3
New product development
3
Produktentwicklung
3
Social capital
3
Sozialkapital
3
Arbeitsgruppe
2
Betriebliche Wertschöpfung
2
Consumer vulnerability
2
Creativity
2
Digitalisierung
2
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Trischler, Jakob
3
Chen, Jiyao
1
Dietrich, Timo
1
Rundle-Thiele, Sharyn
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Sawhney, Mohanbir S.
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Scott, Donald Robert
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Walker, Richard M.
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Westman Trischler, Jessica
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International journal of hospitality management
Journal of hospitality marketing & management
Public management review
The journal of services marketing
Innovating in practice : perspectives and experiences
3
Administrative Sciences : open access journal
2
Acta oeconomica : periodical of the Hungarian Academy of Sciences
1
Benchmarking : an international journal
1
Designing for service : key issues and new directions
1
European journal of public procurement markets : EJPPM
1
European review of service economics and management
1
Innovation & management review
1
International journal of services technology and management
1
Journal of open innovation : technology, market, and complexity
1
Managing service quality : MSQ ; an international journal
1
Service innovation : novel ways of creating value in actor systems
1
The service industries journal
1
Wirtschaftsinformatik - Theorie und Anwendung
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ECONIS (ZBW)
4
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Design for experience : a public service design approach in the age of digitalization
Trischler, Jakob
;
Westman Trischler, Jessica
- In:
Public management review
24
(
2022
)
8
,
pp. 1251-1270
Persistent link: https://www.econbiz.de/10013355296
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2
Public service innovation : a typology
Chen, Jiyao
;
Walker, Richard M.
;
Sawhney, Mohanbir S.
- In:
Public management review
22
(
2020
)
11
,
pp. 1674-1695
Persistent link: https://www.econbiz.de/10012312827
Saved in:
3
Co-design : from expert- to user-driven ideas in public service design
Trischler, Jakob
;
Dietrich, Timo
;
Rundle-Thiele, Sharyn
- In:
Public management review
21
(
2019
)
11
,
pp. 1595-1619
Persistent link: https://www.econbiz.de/10012178883
Saved in:
4
Designing public services : the usefulness of three service design methods for identifying user experiences
Trischler, Jakob
;
Scott, Donald Robert
- In:
Public management review
18
(
2016
)
5
,
pp. 718-739
Persistent link: https://www.econbiz.de/10011485866
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