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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of service theory and practice"
~isPartOf:"Journal of travel and tourism marketing"
~person:"Adil, Mohd"
~subject:"Airbnb"
~subject:"China"
~subject:"Customer service"
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Online service failure : antecedents, moderators and consequences
Adil, Mohd
;
Sadiq, Mohd
;
Jebarajakirthy, Charles
; …
- In:
Journal of service theory and practice
32
(
2022
)
6
,
pp. 797-842
Persistent link: https://www.econbiz.de/10013440334
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