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~isPartOf:"International journal of hospitality management"
~isPartOf:"The international journal of human resource management"
~person:"Karatepe, Osman M."
~person:"Lam, Long W."
~person:"Qian, Jing"
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Search: subject_exact:"Organisational citizenship behavior"
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Arbeitsverhalten
8
Work behaviour
8
Arbeitsleistung
4
Arbeitszufriedenheit
4
Führungsstil
4
Hotel industry
4
Hotellerie
4
Job performance
4
Job satisfaction
4
Leadership style
4
Leistungsmotivation
4
Work motivation
4
Dienstleistungsqualität
3
Hotel employees
3
Service quality
3
Tourism employees
3
Tourismusberufe
3
Work engagement
3
Arbeitskräfte
2
Beziehungsmarketing
2
Customer satisfaction
2
Customer service
2
Extra-role customer service
2
Kundenservice
2
Kundenzufriedenheit
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Relationship marketing
2
Workforce
2
Absenteeism
1
Beschäftigungssicherung
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China
1
Communication
1
Consumer behaviour
1
Cultural identity
1
Cultural tightness-looseness
1
Customer incivility
1
Customer orientation
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Economic growth
1
Employee retention
1
Engagement
1
Feedback seeking
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English
8
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Karatepe, Osman M.
Lam, Long W.
Qian, Jing
King, Ceridwyn
5
Qu, Hailin
5
Alfes, Kerstin
4
Kim, Peter Beomcheol
4
Kim, Woo Gon
4
Ma, Emily
4
Chang, Kirk
3
Chiang, Flora F. T.
3
Han, Heesup
3
Huan, Tzung-cheng
3
Jung, Hyo Sun
3
Li, Jun
3
Ma, Emily Jintao
3
Miao, Qing
3
Newman, Alexander
3
Paillé, Pascal
3
Shum, Cass
3
Takeuchi, Norihiko
3
Wang, Yao-Chin
3
Xiong, Lina
3
Yoon, Hye Hyun
3
Zhao, Hongdan
3
Agag, Gomaa
2
Ariza-Montes, Antonio
2
Arjona-Fuentes, Juan M.
2
Ayoun, Baker
2
Bailey, Catherine
2
Baker, Melissa A.
2
Bal, Matthijs
2
Bavik, Ali
2
Birtch, Thomas A.
2
Buch, Robert
2
Busser, James A.
2
Chen, Han
2
Cheng, Bao
2
Cloninger, Peggy A.
2
DiPietro, Robin B.
2
Du, Juan
2
Dysvik, Anders
2
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International journal of hospitality management
The international journal of human resource management
International journal of contemporary hospitality management
6
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
2
Journal of hospitality marketing & management
2
Journal of management & organization : JMO
2
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
2
Service business
2
The journal of services marketing
2
Tourism management perspectives : TMP
2
Advances in global leadership
1
Asia Pacific journal of management
1
Economic research
1
Human relations
1
Human resource management journal
1
International journal of human resource management
1
Journal of air transport management
1
Journal of business and psychology
1
Journal of business ethics : JBE
1
Journal of business research : JBR
1
Journal of management & organization : journal of Australian and New Zealand Academy of Management
1
Journal of management : JOM
1
Journal of managerial psychology
1
Journal of vocational behavior
1
The international journal of bank marketing : IJBM
1
The journal of management development
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ECONIS (ZBW)
8
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8
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date (oldest first)
1
Effects of leader behaviors on extra-role proactive service : the role of cultural tightness-looseness
Rescalvo-Martin, Elisa
;
Gutierrez, Leopoldo
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457831
Saved in:
2
The effect of servant leadership on hotel employees' behavioral consequences : work engagement versus job satisfaction
Ozturk, Anastasia
;
Karatepe, Osman M.
;
Okumus, Fevzi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012820019
Saved in:
3
Job insecurity, work engagement and their effects on hotel employees’ non-green and nonattendance behaviors
Karatepe, Osman M.
;
Rezapouraghdam, Hamed
;
Hassannia, …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012241742
Saved in:
4
Returning good for evil : a study of customer incivility and extra-role customer service
Zhu, Julie N. Y.
;
Lam, Long W.
;
Lai, Jennifer Y. M.
- In:
International journal of hospitality management
81
(
2019
),
pp. 65-72
Persistent link: https://www.econbiz.de/10012128321
Saved in:
5
How does growth need strength influence employee outcomes? : the roles of hope, leadership, and cultural value
Lin, Xiao Song
;
Qian, Jing
;
Li, Min
;
Zhen, George Xiong Chen
- In:
The international journal of human resource management
29
(
2018
)
17
,
pp. 2524-2551
Persistent link: https://www.econbiz.de/10011950913
Saved in:
6
The presence of a feedback-seeking role model in promoting employee feedback seeking : a moderated mediation model
Qian, Jing
;
Fu, Yang
;
Han, Zhuo Rachel
;
Wang, Haiwan
; …
- In:
The international journal of human resource management
29
(
2018
)
18
,
pp. 2682-2700
Persistent link: https://www.econbiz.de/10011951007
Saved in:
7
The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.
;
Yavas, Ugur
;
Babakus, Emin
;
Deitz, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
Saved in:
8
Feeling lonely at work : investigating the consequences of unsatisfactory workplace relationships
Lam, Long W.
;
Lau, Dora C.
- In:
The international journal of human resource management
23
(
2012
)
20
,
pp. 4265-4282
Persistent link: https://www.econbiz.de/10009665077
Saved in:
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