//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~isPartOf:"The journal of portfolio management : JPM"
~person:"Zhou, Xing"
~subject:"Beziehungsmarketing"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Messung"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Arbeitsleistung
1
Arbeitsverhalten
1
Customer incivility
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Firm performance
1
Hostile attribution bias
1
In-role performance
1
Job performance
1
Kundenservice
1
Kundenzufriedenheit
1
Negative affectivity
1
Performance measurement
1
Performance-Messung
1
Proactive customer service performance
1
Relationship marketing
1
Service quality
1
Unternehmenserfolg
1
Work behaviour
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
1
Language
All
English
1
Author
All
Zhou, Xing
Assaf, A. Georges
2
Josiassen, Alexander
2
Alcántara-Pilar, Juan Miguel
1
Babalola, Mayowa T.
1
Barrio-García, Salvador del
1
Cheng, Bao
1
Coghlan, Alexandra
1
Crespo-Almendros, Esmeralda
1
Cvelbar, Ljubica Knezevic
1
Cvelbar, Ljubica Knežević
1
Dong, Yun
1
Garba, Omale A.
1
Guo, Gongxing
1
Guo, Liang
1
Gursoy, Dogan
1
Hodari, Demian
1
Kobinah, Thomas
1
Li, Pei-chi
1
Liu, Wei
1
Peng, Yan
1
Porcu, Lucia
1
Qu, Yuanmei Elly
1
Ren, Shuang
1
Ronzoni, Giulio
1
Sparks, Beverley
1
Torres, Edwin N.
1
Turner, Michael J.
1
Way, Sean A.
1
Witteman, Wiarda
1
Woo, Linda
1
Wu, Shwu-ing
1
Xu, Xun
1
Zhang, Tingting
1
more ...
less ...
Published in...
All
International journal of hospitality management
The journal of portfolio management : JPM
International journal of contemporary hospitality management
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does customer incivility undermine employees' service performance?
Cheng, Bao
;
Dong, Yun
;
Zhou, Xing
;
Guo, Gongxing
;
Peng, Yan
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293791
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->