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~isPartOf:"International journal of hospitality management"
~person:"Adler, Howard"
~person:"Kim, Hyunsu"
~subject:"Bibliometrie"
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The evolution of service failure and recovery research in hospitality and tourism : an integrative review and future research directions
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310875
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