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~isPartOf:"International journal of hospitality management"
~person:"Cheung, Catherine"
~person:"Fabjan, Daša3"
~subject:"Service management"
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Service management
Hotel industry
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Hotellerie
4
Tourism employees
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Tourismusberufe
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Arbeitsgruppe
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Arbeitsleistung
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Brand management
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Consumer behaviour
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Cross-cultural competency
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Cross-cultural management
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Employee relations
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Gastgewerbe
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Human resource management
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Interkulturelles Management
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Cheung, Catherine
Fabjan, Daša3
Bizjak, Boštjan
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Hu, Rong
1
Knežević, Mladen
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Kukulj, Staša
1
Lam, Rachel
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Lin, Meizhen
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Ling, Qian
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Liu, Yanling
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International journal of hospitality management
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ECONIS (ZBW)
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The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
2
The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
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