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~isPartOf:"International journal of hospitality management"
~person:"Cheung, Catherine"
~person:"Lugosi, Peter"
~subject:"Service management"
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Service management
Hotel industry
3
Hotellerie
3
Tourism employees
3
Tourismusberufe
3
Arbeitsgruppe
1
Arbeitsleistung
1
Arbeitszufriedenheit
1
Brand management
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Consumer behaviour
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Cross-cultural competency
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Cross-cultural management
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Cultural intelligence
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Culture
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Emotion
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Emotional labor
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Firm performance
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Holiday behaviour
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Hotel employee
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Human Resource Management
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Human resource management
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Innovation adoption
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Innovation diffusion
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Innovationsakzeptanz
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Innovationsdiffusion
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Interkulturelles Management
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Job performance
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Job satisfaction
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Konsumentenverhalten
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Kultur
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Luxury experiences
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Luxury goods
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Luxusgüter
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Markenführung
1
Multi-national hotel company
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Multinationales Unternehmen
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Personalmanagement
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Smart hotel
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Team
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Cheung, Catherine
Lugosi, Peter
Bizjak, Boštjan
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Fabjan, Daša3
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Hu, Rong
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Knežević, Mladen
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Kukulj, Staša
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Lam, Rachel
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Lin, Meizhen
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International journal of hospitality management
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The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
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