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~isPartOf:"International journal of hospitality management"
~person:"Cheung, Catherine"
~subject:"Service management"
~subject:"Smart hotel"
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Service management
Smart hotel
Hotel industry
3
Hotellerie
3
Tourism employees
3
Tourismusberufe
3
Arbeitsgruppe
1
Arbeitsleistung
1
Arbeitszufriedenheit
1
Brand management
1
Consumer behaviour
1
Cross-cultural competency
1
Cross-cultural management
1
Cultural intelligence
1
Culture
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Emotion
1
Emotional labor
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Firm performance
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Holiday behaviour
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Hotel employee
1
Human Resource Management
1
Human resource management
1
Innovation adoption
1
Innovation diffusion
1
Innovationsakzeptanz
1
Innovationsdiffusion
1
Interkulturelles Management
1
Job performance
1
Job satisfaction
1
Konsumentenverhalten
1
Kultur
1
Luxury experiences
1
Luxury goods
1
Luxusgüter
1
Markenführung
1
Multi-national hotel company
1
Multinationales Unternehmen
1
Personalmanagement
1
Team
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Team performance
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Cheung, Catherine
Bizjak, Boštjan
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Fabjan, Daša3
1
Guan, Jieqi
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Hu, Rong
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Knežević, Mladen
1
Kukulj, Staša
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Lam, Rachel
1
Lin, Meizhen
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Ling, Qian
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Liu, Yanling
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Lugosi, Peter
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Song, Hanqun
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International journal of hospitality management
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The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
2
How to enhance hotel guests' acceptance and experience of smart hotel technology : an examination of visiting intentions
Yang, Huijun
;
Song, Hanqun
;
Cheung, Catherine
;
Guan, Jieqi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012820021
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