//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of hospitality management"
~person:"Guzman, Francisco"
~person:"Mattila, Anna S."
~person:"Paul, Justin"
~subject:"Brand image"
~subject:"Brand management"
~subject:"E-commerce"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer Behaviour"
Narrow search
Delete all filters
| 10 applied filters
Year of publication
From:
To:
Subject
All
Brand image
Brand management
E-commerce
Service quality
Consumer behaviour
25
Konsumentenverhalten
25
Beziehungsmarketing
6
Customer satisfaction
6
Kundenzufriedenheit
6
Relationship marketing
6
Dienstleistungsqualität
4
Emotion
4
Hotel industry
4
Hotellerie
4
Advertising effects
3
Beschwerdemanagement
3
Complaint management
3
Corporate Social Responsibility
3
Corporate social responsibility
3
Experiment
3
Gastronomie
3
Gender
3
Geschlecht
3
Other customers
3
Restaurant industry
3
Werbewirkung
3
Advertising
2
Airbnb
2
Consumer behavior
2
Cultural identity
2
Customer service
2
Eating habit
2
Ernährungsverhalten
2
Experimental design
2
Gastgewerbe
2
Gesundheit
2
Health
2
Healthy eating
2
Hospitality industry
2
Kulturelle Identität
2
Kundenbindungsprogramm
2
Kundenservice
2
Loyalty program
2
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
Article
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Guzman, Francisco
Mattila, Anna S.
Paul, Justin
Han, Heesup
13
Jang, Soocheong
10
Hyun, Sunghyup Sean
6
Law, Chun Hung Roberts
6
Line, Nathaniel D.
6
Ahn, Jiseon
5
Kang, Juhee
5
Lu, Lu
5
Chua, Bee-Lia
4
Gursoy, Dogan
4
Hanks, Lydia
4
Jeong, EunHa
4
Kim, Woo Gon
4
Miao, Li
4
Seo, Soobin
4
Tang, Liang
4
Wei, Wei
4
Wong, IpKin Anthony
4
Wu, Luorong
4
Zhang, Lu
4
Zhang, Tingting
4
Ali, Faizan
3
Back, Ki-Joon
3
Bai, Billy
3
Bilgihan, Anil
3
Brewster, Zachary W.
3
Hwang, Jinsoo
3
Jeong, Miyoung
3
Kim, Eojina
3
Kim, Jinkyung Jenny
3
Kim, Wansoo
3
King, Ceridwyn
3
Lee, Sanghyeop
3
Lee, Seonjeong
3
Lehto, Xinran Y.
3
Namkung, Young
3
Qu, Hailin
3
Song, Hak-jun
3
Torres, Edwin N.
3
more ...
less ...
Published in...
All
International journal of hospitality management
Journal of business research : JBR
11
The journal of product & brand management
10
Journal of retailing and consumer services
8
International journal of contemporary hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
The journal of services marketing
3
International journal of consumer studies
2
International marketing review
2
Journal of hospitality marketing & management
2
Journal of service research
2
Services marketing quarterly
2
The journal of consumer marketing
2
Business strategy and the environment
1
Cornell hospitality quarterly : CQ
1
European journal of marketing : EJM
1
European management journal
1
European management review : EMR
1
International business review : the official journal of the European International Business Academy
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of promotion management : JPM
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of retailing
1
Journal of service management
1
Journal of strategic marketing
1
Psychology & marketing
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The Cornell hospitality quarterly
1
The journal of brand management : an international journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
2
The value of service robots from the hotel guest's perspective : a mixed-method approach
Lin, Ingrid Y.
;
Mattila, Anna S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012495116
Saved in:
3
Discrete emotional responses and face-to-face complaining : the joint effect of service failure type and culture
Luo, Anqi
;
Mattila, Anna S.
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012300168
Saved in:
4
Effectiveness of recovery actions on deviant customer behavior : the moderating role of gender
Huey Chern Boo
;
Mattila, Anna S.
;
Tan, Ching Yeng
- In:
International journal of hospitality management
35
(
2013
),
pp. 180-192
Persistent link: https://www.econbiz.de/10010225814
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->