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~isPartOf:"International journal of management, economics and social sciences : IJMESS"
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Search: subject:"customer citizenship behaviors"
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Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
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Konsumentenverhalten
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Kundenzufriedenheit
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Relationship marketing
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Service quality
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customer-based brand reputation
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Arbeitsverhalten
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Brand image
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Corporate reputation
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Customer perceived support
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Firmenimage
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Gerechtigkeit
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Justice
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Markenimage
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Perceived procedural justice
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Perception
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Wahrnehmung
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Work behaviour
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customer affective commitment
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customer citizenship behaviors
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customer perceived support
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customer satisfaction
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marketing
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target-based customer citizenship behaviors
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Ahmed Hassaan Mohammed Ali
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Song, Jing
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Zhang, Min
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International journal of management, economics and social sciences : IJMESS
International Journal of Management, Economics and Social Sciences (IJMESS)
2
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Review of marketing science
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The service industries journal
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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You reap what you sow : how customer perceptions of justice and support enhance
customer
citizenship
behaviors
Ahmed Hassaan Mohammed Ali
;
Song, Jing
- In:
International journal of management, economics and …
12
(
2023
)
3
,
pp. 249-278
voluntary behaviors (i.e.,
customer
citizenship
behaviors
[CCBs]). Thus, drawing upon the theories of social exchange …
Persistent link: https://www.econbiz.de/10014368541
Saved in:
2
The impact of customer perceived support on target-based
customer
citizenship
behaviors
: the mediating effects of brand reputation and satisfaction
Ahmed Hassaan Mohammed Ali
;
Song, Jing
;
Zhang, Min
- In:
International journal of management, economics and …
11
(
2022
)
2/3
,
pp. 140-164
Customers' voluntary behaviors (i.e.,
customer
citizenship
behaviors
, CCBs) are of ever-increasing interest, given that …
Persistent link: https://www.econbiz.de/10013415845
Saved in:
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