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~isPartOf:"International journal of market research : JMRS ; the journal of the Market Research Society"
~subject:"Konsumentenverhalten"
~subject:"Umfrageforschung"
~type_genre:"Article in journal"
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The choice between a five-point and a ten-point scale in the framework of customer satisfaction measurement
Coelho, Pedro S.
;
Esteves, Susana P.
- In:
International journal of market research : JMRS ; the …
49
(
2007
)
3
,
pp. 313-339
Persistent link: https://www.econbiz.de/10003467510
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