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~isPartOf:"International journal of networking and virtual organisations : IJNVO"
~isPartOf:"NBER working paper series"
~person:"Li, Hongxiu"
~subject:"e-service"
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e-service
Customer satisfaction
1
Dienstleistungsqualität
1
Digitale Dienste
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E-commerce
1
ECT
1
Electronic Commerce
1
Kundenzufriedenheit
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Online retailing
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Online-Handel
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Reisevermittler
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Service quality
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Social Web
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Social web
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Tourism industry
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Tourismuswirtschaft
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Travel agency
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Viral marketing
1
Virales Marketing
1
WOM
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Web-based service
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Website
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online travel services
1
satisfaction
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trust
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word of mouth
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Li, Hongxiu
Suomi, Reima
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International journal of networking and virtual organisations : IJNVO
NBER working paper series
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Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu
;
Suomi, Reima
- In:
International journal of networking and virtual …
16
(
2016
)
3
,
pp. 221-235
Persistent link: https://www.econbiz.de/10011654293
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