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~isPartOf:"International journal of production economics"
~isPartOf:"Journal of business research : JBR"
~person:"Yee, Rachel W. Y."
~subject:"Firm performance"
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Firm performance
Dienstleistungsqualität
4
Service quality
4
Unternehmenserfolg
4
Dienstleistungssektor
2
Empirical method
2
Empirische Methode
2
Employee retention
2
Environmental management
2
Hong Kong
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Hongkong
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Mitarbeiterbindung
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Service industry
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Umweltmanagement
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AHP
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AHP approach
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AHP-Verfahren
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Absorptive capacity
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Arbeitszufriedenheit
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Bekleidungsindustrie
1
Beziehungsmarketing
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Business process management
1
Clothing industry
1
Configurational design
1
Cost leadership strategy
1
Customer loyalty intention
1
Customer retention
1
Customer satisfaction
1
Customer service
1
Customer-contact services
1
Differentiation strategy
1
Digitalisierung
1
Digitization
1
Dynamic capabilities
1
Dynamic operational capability
1
Dynamische Kompetenzen
1
Einkaufszentrum
1
Environmental dynamism
1
Environmental policy
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Environmental regulations
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Yee, Rachel W. Y.
Cheng, T. C. E.
15
Yeung, Andy C. L.
10
Lo, Chris K. Y.
7
Gunasekaran, Angappa
6
Dubey, Rameshwar
5
Lai, Kee-hung
5
Foropon, Cyril
4
Huo, Baofeng
4
Wamba, Samuel Fosso
4
Yu, Wantao
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Chavez, Roberto
3
Chen, Lujie
3
Chiappetta Jabbour, Charbel José
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Childe, Stephen J.
3
Duan, Yunlong
3
Garrido-Vega, Pedro
3
Hong, Paul
3
Jabbour, Ana Beatriz Lopes de Sousa
3
Jacobs, Mark A.
3
Ngai, Eric W. T.
3
Ojha, Divesh
3
Parast, Mahour Mellat
3
Patel, Pankaj
3
Patel, Pankaj C.
3
Prajogo, Daniel
3
Wong, Christina W. Y.
3
Yang, Yefei
3
Zhou, Honggeng
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Zhu, Qinghua
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Adhikary, Anirban
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Akter, Shahriar
2
Bhattacharya, Ananya
2
Bo, Qingwen
2
Borah, Sourav Bikash
2
Bryde, David J.
2
Caniato, Federico
2
Chatha, Kamran Ali
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Dai, Jing
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Danese, Pamela
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International journal of production economics
Journal of business research : JBR
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ECONIS (ZBW)
4
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1
The effect of process digitalization initiative on firm performance : a dynamic capability development perspective
Yang, Yefei
;
Yee, Rachel W. Y.
- In:
International journal of production economics
254
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013461629
Saved in:
2
The moderating effect of environmental dynamism on green product innovation and performance
Chan, Hing Kai
;
Yee, Rachel W. Y.
;
Dai, Jing
;
Lim, Ming K.
- In:
International journal of production economics
181
(
2016
),
pp. 384-391
Persistent link: https://www.econbiz.de/10011619438
Saved in:
3
The service-profit chain : an empirical analysis in high-contact service industries
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
130
(
2011
)
2
,
pp. 236-245
Persistent link: https://www.econbiz.de/10008934623
Saved in:
4
An empirical study of employee loyalty, service quality and firm performance in the service industry
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
- In:
International journal of production economics
124
(
2010
)
1
,
pp. 109-120
Persistent link: https://www.econbiz.de/10003966973
Saved in:
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