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~isPartOf:"International journal of productivity and quality management : IJPQM"
~person:"Mahdavi, Zahra"
~person:"Moohialdin, Ammar"
~subject:"Beziehungsmarketing"
~subject:"customer satisfaction"
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Beziehungsmarketing
customer satisfaction
Dienstleistungsqualität
2
Service quality
2
Arbeitskräfte
1
Consumer behaviour
1
Customer satisfaction
1
Customers
1
E-C-B model
1
Einkaufszentrum
1
Führungskräfte
1
Higher education institution
1
Hochschule
1
Konsumentenverhalten
1
Kunden
1
Kundenzufriedenheit
1
Managers
1
Relationship marketing
1
SERVQUAL
1
Shopping center
1
Stadt
1
Town
1
Workforce
1
customers
1
service quality dimensions
1
service quality gaps model
1
servqual
1
travel agents
1
university mall
1
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Mahdavi, Zahra
Moohialdin, Ammar
Ha Thu Nguyen
3
Shahin, Arash
3
Adil, Mohd
2
Aghdaie, Fathollah Amiri
2
Al-Hawary, Sulieman Ibraheem Shelash
2
Anh Thi Tu Le
2
Agarwal, Sonal
1
Ahmed, Gouher
1
Akasheh, Sajad
1
Al Shurideh, Muhammad
1
Al-Nady, Bahaà Abdul-Hafez Attallah
1
Allada, Vijaya Kameswari
1
Alzoubi, Haitham M.
1
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ArabYarmohammadi, Mohammad
1
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1
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1
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1
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1
Boon-Cheong Chew
1
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1
Choung, Eun-Mi
1
Damali, Uzay
1
Dias, Ana Alexandra da Costa
1
Drosos, Dimitris
1
Dubey, Rameshwar
1
Hwang, Su-Young
1
Ilkhanizadeh, Shiva
1
Islam, Muhammad Saiful
1
Kachwala, Tohid
1
Khaleel, Marwan
1
Khrais, Huthaifah
1
Kim, Seung-Chul
1
Kumar, Devendra
1
Kumar, Mukesh
1
Lay Hong Tan
1
Main, Naser Alolayyan
1
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International journal of productivity and quality management : IJPQM
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ECONIS (ZBW)
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Comparative analysis of the viewpoints of customers, employees and managers based on the developed model of
service
quality
gaps : with a case study in the travel agents at the cen...
Shahin, Arash
;
Mahdavi, Zahra
;
Shahmohammadi, Faramarz
- In:
International journal of productivity and quality …
21
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011748583
Saved in:
2
A case study on the
service
quality
perception in a university mall : customers’ perspective
Moohialdin, Ammar
;
Islam, Muhammad Saiful
- In:
International journal of productivity and quality …
36
(
2022
)
3
,
pp. 403-416
Persistent link: https://www.econbiz.de/10013369931
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