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~isPartOf:"International journal of quality & reliability management"
~isPartOf:"International journal of value chain management : IJVCM"
~isPartOf:"Service business"
~isPartOf:"Working papers / University of Kent, Kent Business School"
~subject:"Product quality"
~type_genre:"Article in journal"
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International journal of quality & reliability management
International journal of value chain management : IJVCM
Service business
Working papers / University of Kent, Kent Business School
Managing service quality : MSQ ; an international journal
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Tourism economics : the business and finance of tourism and recreation
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Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
Saved in:
2
Is it worthwhile to be a quality certified hotel? : evidence form Spain
Tarí, Juan José
;
Claver Cortés, Enrique
; …
- In:
International journal of quality & reliability management
26
(
2009
)
9
,
pp. 850-864
Persistent link: https://www.econbiz.de/10009527136
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