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~isPartOf:"International journal of quality & reliability management"
~person:"Ukko, Juhani"
~person:"Yu, Billy T. W."
~type_genre:"Aufsatz in Zeitschrift"
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International journal of quality & reliability management
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Gaining insights into the measurement of value in industrial service network
Saunila, Minna
;
Rantala, Tero
;
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
Saved in:
2
The implementation and performance outcomes of ISO 9000 in service organizations : an empirical taxonomy
Lee, Peter K. C.
;
To, W. M.
;
Yu, Billy T. W.
- In:
International journal of quality & reliability management
26
(
2009
)
7
,
pp. 646-662
Persistent link: https://www.econbiz.de/10009525836
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