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~isPartOf:"International journal of quality & reliability management"
~subject:"Attitudinal loyalty"
~subject:"Service"
~type_genre:"Aufsatz in Zeitschrift"
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Attitudinal loyalty
Service
Dienstleistungssektor
18
Service industry
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Quality management
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Qualitätsmanagement
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Dienstleistungsqualität
11
Service quality
11
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Industrie
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Performance-Messung
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India
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Aufsatz in Zeitschrift
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Eriksson, Henrik
1
Izogo, Ernest Emeka
1
Mangiarotti, Giovanni
1
Pekkola, Sanna
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Rantala, Tero
1
Riillo, Cesare A. F.
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Saunila, Minna
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Ukko, Juhani
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International journal of quality & reliability management
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Journal of business research : JBR
5
Journal of service management
3
International journal of production economics
2
International journal of quality and service sciences
2
Journal of retailing and consumer services
2
Journal of service theory and practice : JSTP
2
The international journal of logistics management
2
The journal of business & industrial marketing
2
Asian journal of business and accounting : AJBA
1
Benchmarking : an international journal ; BIJ
1
Business process management journal
1
Cogent business & management
1
European journal of innovation management : EJIM
1
European journal of marketing : EJM
1
European journal of operational research : EJOR
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Energy Economics and Policy : IJEEP
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
Inventi impact: retailing & consumer services
1
Journal of business & economics research
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of entrepreneurship in emerging economies
1
Journal of retailing
1
Journal of the Academy of Marketing Science
1
Journal of world business : JWB
1
Management decision : MD
1
Management research review
1
Manthan : journal of commerce and management
1
Prizren social science journal
1
Service business
1
Small business economics : an international journal
1
Structural change and economic dynamics : SC+ED
1
Supply chain management : an international journal
1
The international journal of productivity and performance management
1
The international journal of productivity and performance management : IJPPM
1
The journal of brand management : an international journal
1
The journal of product & brand management
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The journal of services marketing
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ECONIS (ZBW)
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Gaining insights into the measurement of value in industrial service network
Saunila, Minna
;
Rantala, Tero
;
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
Saved in:
2
Outcome of quality management practices : differences among public and private, manufacturing and service, SME and large organisations
Eriksson, Henrik
- In:
International journal of quality & reliability management
33
(
2016
)
9
,
pp. 1394-1405
Persistent link: https://www.econbiz.de/10011607166
Saved in:
3
Antecedents of attitudinal loyalty in a telecom service sector : the Nigerian case
Izogo, Ernest Emeka
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 747-768
Persistent link: https://www.econbiz.de/10011591125
Saved in:
4
Standards and innovation in manufacturing and services : the case of ISO 9000
Mangiarotti, Giovanni
;
Riillo, Cesare A. F.
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 435-454
Persistent link: https://www.econbiz.de/10010341325
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