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~isPartOf:"International journal of quality & reliability management"
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Ranganathan, Sampath
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International journal of quality & reliability management
International journal of nonprofit & voluntary sector marketing
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Journal of business and economic perspectives
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International journal of integrated supply management : IJISM
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International journal of nonprofit and voluntary sector marketing
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Journal of current issues and research in advertising : JCIRA
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The journal of services marketing
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International Journal of Nonprofit and Voluntary Sector Marketing
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International Journal of Quality & Reliability Management
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International fragmentation : impacts and prospects for manufacturing, marketing, economy, and growth
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Implementing total quality management with a focus on enhancing customer satisfaction
Mehra, Satish
;
Ranganathan, Sampath
- In:
International journal of quality & reliability management
25
(
2008
)
8-9
,
pp. 913-927
Persistent link: https://www.econbiz.de/10008270739
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Implementing total quality management with a focus on enhancing customer satisfaction
Mehra, Satish
;
Ranganathan, Sampath
- In:
International journal of quality & reliability management
25
(
2008
)
9
,
pp. 913-927
Persistent link: https://www.econbiz.de/10008147824
Saved in:
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