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~isPartOf:"International journal of quality and innovation"
~subject:"Beziehungsmarketing"
~subject:"Kundenservice"
~subject:"Quality management"
~type_genre:"Case study"
~type_genre:"Systematic review"
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International journal of quality and innovation
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of productivity and quality management : IJPQM
2
International journal of services and operations management
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International journal of services technology and management
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Management research review
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Quality management journal : QMJ
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World class applications of Six Sigma : [real world examples of success]
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Cases on branding strategies and product development : successes and pitfalls
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Corporate brand and corporate reputation
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Dienstleistungscontrolling
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ERIM report series research in management
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Financial institutions and development
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International journal of business innovation and research
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International journal of management & enterprise development : IJMED
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International journal of quality & reliability management
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International journal of quality and service sciences
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Journal of air transport management
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Journal of travel and tourism marketing
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Management information systems : mis quarterly
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Managing service quality : MSQ ; an international journal
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Meffert Marketing Edition
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Profession : Wissenschaftsedition im Rainer Hampp Verlag
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Schriften des Institut für Finanzdienstleistungen e.V.
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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Service business
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Strategic change : SC ; briefings in entrepreneurial finance
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The journal of brand management : an international journal
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The service industries journal
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Tourism management : research, policies, practice
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QFD for utility services : a case study of electricity distribution company DESCO
Anwar, Md. Rajib
;
Masud, A. K. M.
;
Abedin, Farhana
; …
- In:
International journal of quality and innovation
1
(
2009/10
)
2
,
pp. 184-195
Persistent link: https://www.econbiz.de/10008662596
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