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~isPartOf:"International journal of quality and innovation"
~subject:"Dienstleistungsqualität"
~subject:"Performance measurement"
~type_genre:"Case study"
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International journal of quality and innovation
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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International journal of productivity and quality management : IJPQM
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International journal of services and operations management
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International journal of services technology and management
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World class applications of Six Sigma : [real world examples of success]
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Managing service quality : MSQ ; an international journal
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QFD for utility services : a case study of electricity distribution company DESCO
Anwar, Md. Rajib
;
Masud, A. K. M.
;
Abedin, Farhana
; …
- In:
International journal of quality and innovation
1
(
2009/10
)
2
,
pp. 184-195
Persistent link: https://www.econbiz.de/10008662596
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