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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~person:"Ryu, Kisang"
~subject:"Kundenzufriedenheit"
~subject:"Relationship marketing"
~subject:"Tourism employees"
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Kundenzufriedenheit
Relationship marketing
Tourism employees
Customer satisfaction
3
Consumer behaviour
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Dienstleistungsqualität
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Gastronomie
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Konsumentenverhalten
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Restaurant industry
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Service quality
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Beziehungsmarketing
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Preis
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Price
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Supplier relationship management
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customer reciprocity
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relationship benefit
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relationship marketing investment
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restaurant quality
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Ryu, Kisang
Edvardsson, Bo
3
Kim, Eojina
3
Mathe, Kimberly
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Mattila, Anna S.
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Raab, Carola
3
Tang, Liang
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Brege, Staffan
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Dadfar, Hossein
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Han, Heesup
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Kim, Kawon Kathy
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Lee, Jin-soo
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Lee, Seonjeong
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Abdirad, Maryam
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Abdulmajid Mohammed Aldaba
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Al-Kilani, Mohammad Hani
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Al-Refai, Abd Al-Aziz Hamed
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Ali, Mohamed Ahmed
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International journal of quality and service sciences
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
4
International journal of contemporary hospitality management
2
Journal of travel and tourism marketing
2
Journal of hospitality marketing & management
1
Marketing letters : a journal of research in marketing
1
Tourism management : research, policies, practice
1
Young consumers : insight and ideas for responsible marketers
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ECONIS (ZBW)
3
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Examination of restaurant quality, relationship benefits, and customer reciprocity from the perspective of relationship marketing investments
Ryu, Kisang
;
Lee, Jin-soo
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
1
,
pp. 66-92
Persistent link: https://www.econbiz.de/10011632993
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2
Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang
;
Han, Heesup
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
3
,
pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
Saved in:
3
The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup
;
Ryu, Kisang
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
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